Refund policy
At SSSkechers, customer satisfaction is our priority. If you’re not fully satisfied, we’re here to help.
📦 Returns
You can request a return within 3 days of delivery if:
- The item is damaged or defective
- You received the wrong product
❌ Non-Returnable Items
- Used or worn products
- Items without original packaging
💰 Refunds
Once your return is approved, your refund will be processed within 5–7 working days.
🚚 Return Process
- Contact us on WhatsApp or Email
- Share order details with issue photos
- Our team will guide you further
📞 Contact Us
- 📧 support@ssskechers.com
- 📱 xxxxxxxxxx
⚠️ Note
We do not offer returns for change of mind.